Support

Thank you for choosing Ladder Genie™, our Canadian-designed portable ladder lift designed to go onto your existing compatible extension ladder. As a small Canadian company, we genuinely appreciate your support and want to make sure you have the information you need to get the most from your Ladder Genie™.

 

Whether you’re setting it up for the first time, looking for operating guidance, troubleshooting an issue, or replacing a component, you’ll find helpful resources below.

 

Access product manuals, setup and safety information, support videos, warranty information, and replacement parts all in one place.

 

Still need help? Email us at support@laddergenie.ca and our team will help you find the right information or next step.

M A N U A L S

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1-Year Warranty

Built tough and backed by our 1-year limited warranty